ONLINE STORE TERMS AND CONDITIONS
These Terms and Conditions define the principles for the use of the www.triggy.gg Online Store and for the conclusion and performance of contracts for the sale of goods available on the website as well as the conditions for withdrawal from the contract and the complaint procedure.
§ 1 Definitions
Seller – TRIGGY EUROPE SP. Z O.O. with its registered office in Warsaw (address: ul. Postępu 14, 02-676 Warszawa), REGON (National Official Business Register Number): 386169300, NIP (Tax Identification Number): 5213897732, entered in the Register of Entrepreneurs of the National Court Register under KRS (National Court Register Number): 0000842924.
2. Online Store – the website owned by the Seller, available at https://www.triggy.gg.
3. Customer – a natural person of at least 13 years of age, whereas if the person is not 18 or older, they will require consent of their statutory representative, unless they have full legal capacity, as well as a legal person or unincorporated entity with legal capacity awarded by the law who uses the Online Store, including, in particular, using the Online Store under the principles defined in these Terms and Conditions to place an order.
4. Registered Customer – a Customer using the Online Store who has registered a customer account.
5. Registration – a one-time action performed by the Customer at the Online Store, where the Customer fills out the registration form to create a customer account.
6. Password – a sequence of letters, digits or other characters specified by the Customer at the time of registration at the Online Store to access and secure the customer account.
7. Customer account – individual customer panel available after registering and logging in, designated with the login and password, used to buy products via the Online Store.
8. Privileged entrepreneur – a natural person entering into a contract directly connected with their economic activity, where the contents of the contract indicate that the contract is not connected with the person’s professional activity as indicated, in particular, by the subject of the person’s business activity communicated according to the provisions on the Central Register and Information on Economic Activity.
9. Terms and Conditions – this document, which defines the rights and obligations of the Seller and the Customer as well as the terms for placing orders, purchasing products and entering into sale contracts.
10. Order – declaration of will of the Customer, made via the Online Store, specifying the following: type and quantity of the product available in stock at the Online Store at the time of order placement, payment method, product delivery method, place of issue of the product and details of the Customer, understood as the Customer making an offer to enter into the contract for the sale of the ordered products via the Online Store.
11. Sale contract – sale contract as defined by the Civil Code, concerning the sale of the ordered products by the Seller to the Customer, under the conditions defined in these Terms and Conditions.
12. Product – item available for sale at the Online Store.
13. Order delivery time – number of business days required to pick the order, hand it over to the carrier and deliver it to the location indicated by the Customer via the carrier.
14. Business days – weekdays from Monday to Friday, excluding statutory holidays.
15. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
16. Payment Operator – the party providing the payment services as part of the Online Store to the Customers.
17. Claimant – a person who has placed an order with the www.triggy.gg Online Store and files a complaint.
§ 2 General provisions
1. The owner of the Online Store is TRIGGY EUROPE SP. Z O.O. with its registered office in Warsaw at ul. Postępu 14, 02-676 Warszawa, entered in the Register of Entrepreneurs of the National Court Register under KRS: 0000842924, REGON: 386169300, NIP: 5213897732.
2. To use the Online Store, browse the available items and conclude the sale contract, the Customer must have the following:
a) equipment that enables Internet access,
b) web browser to load and display the website,
c) active e-mail account.
3. The Terms and Conditions define the rights and obligations of the Customers and the Seller.
4. The Seller and the Customer communicate using the contact@triggy.gg e-mail address.
5. Suitable technical and organisational measures, adequate to the level of risk, are used to ensure the security of messages and information provided at the Online Store, including, in particular, measures used to prevent the data sent over the Internet from being acquired and modified by unauthorised persons. Correspondence is protected against viruses and is sent only to a specific Customer.
6. The products sold by the Seller are new and free of defects, in the condition as described by the Online Store at the time the Customer places the order.
7. The prices of the products shown on the web pages of the Online Store are given in PLN, and they are gross prices, i.e., they include all relevant taxes, including VAT.
8. The Online Store engages only in retail sales.
9. The prices of the products shown on the web page of the Online Store do not include delivery costs. The costs of delivery are always communicated on the website of the Online Store at the time of order placement, including immediately before and during the approval and placement of the order by the Customer, and they are included in the total order price. The total order price includes the price of the product and the costs of delivery.
10. Information about the price, features and relevant properties of the product is shown on the website of the Online Store, next to the presented product.
11. The binding and final price is the price specified in the “Cart”, in the order summary, at the time the Customer places the order via the Online Store.
12. The prices of the products shown on the web pages of the Online Store apply only to orders placed via the Online Store.
13. The prices of the products shown on the web pages of the Online Store may change, whereas no change of product price will affect the orders placed before the effective date of the price change.
14. The number of products available in permanent sale, special offers and discount sale is limited. Orders are processed according to the time they are received until the stock sold in the particular form runs out.
15. A Customer using the Online Store is obliged to:
a) use the Online Store according to applicable law and provisions of these Terms and Conditions,
b) use the Online Store according to good practices and without violating the personal rights of other parties,
c) use the Online Store in a manner that does not disrupt its operation,
d) use all contents available at the Online Store only for personal purposes,
e) not send unrequested commercial information (spam) or place such information at the Online Store.
16. The Seller is not responsible if the Customer enters incorrect details, hindering the processing of the order.
§ 3 Rejestracja i logowanie
1. The Customer can register an account to fully use the functions of the Online Store.
2. The Customer creates and uses the customer account on the website of the Online Store by electronic means.
3. Registration is required once, it is voluntary, free of charge and is not required to place orders at the Online Store.
4. The Customer may register a customer account at the Online Store by clicking “Register” or when placing an order via the Online Store.
5. The Customer may register a customer account by connecting an existing, registered account on the Facebook social media website or by using the Google account.
6. To register a customer account at the Online Store, the Customer has to fill out the registration form by entering their basic details (first name and last name, e-mail address, mailing address). To register a customer account, the Customer has to read and accept these Terms and Conditions and give their consent to the processing of all their personal data provided at the time of registration that are marked as required. The data marked as required are necessary to create a customer account, to process and manage the orders placed at the Online Store and correctly provide services by electronic means.
7. After filling out the registration form, the Customer should click “Register”. The customer account service is provided for free for an indefinite period.
8. After registering a customer account, the Customer may log in to the Online Store by specifying the e-mail address indicated at the time of registration and the password.
9. The Customer may terminate the contract for the customer account service at any time, without stating any reasons and without having to pay any costs, by sending a request to delete the user account to contact@triggy.gg and indicating the e-mail address currently registered at the Online Store.
10. TRIGGY EUROPE SP. Z O.O. may terminate the contract for the customer account service with 14 days’ notice for material reasons, including the following:
a) the Customer uses the Online Store in a manner that is contrary to the law or provisions of these Terms and Conditions,
b) the Customer uses the Online Store in a way that violates the rights of third parties or good practices,
c) the Customer uses the Online Store in a manner that disrupts its operation,
d) the Customer sends unrequested commercial information (spam) or places such information at the Online Store.
11. TRIGGY EUROPE SP. Z O.O. may terminate the contract for the customer account service by sending the termination notice to the Customer by e-mail to the e-mail address currently registered at the Online Store.
12. If the contract for the customer account service is terminated by either Party or if it is terminated upon the consent of both parties, the customer account will be locked and deleted from the Online Store.
13. If the contract for the customer account service is terminated by either Party or if it is terminated upon the consent of both Parties, this will not affect any rights acquired by the Parties before the termination of the contract.
§ 4 Placement of orders
1. The Customer may purchase a product available in stock at the Online Store by placing an order.
2. Orders may be placed 24/7 via the website of the Online Store by filling out an interactive form.
3. To place an order, the Customer has to read and accept these Terms and Conditions, which the Customer confirms by checking a relevant box before finalising the order. If the Customer does not accept the Terms and Conditions during the order process, they will not be able to buy the products via the Online Store.
4. During order placement, the Customer also has to provide their personal data indicated in the order form as required and consent, by checking a relevant box before finalising the order, to the processing of their personal data during the placement of the order for the purposes of processing and managing the order placed at the Online Store. Providing the personal data indicated as required is voluntary, but it is necessary to place an order. Providing the personal data not indicated as required is voluntary and is not necessary to place an order.
5. To place an order, the Customer should pick the ordered items using the website of the Online Store, select the area and method of delivery and payment method, fill out the order form and then approve the order and send it by clicking “Proceed to checkout”. By clicking “Proceed to pay” during the next stage, the Customer places the order with obligation to pay.
6. The Customer picks the order using the “Cart”. By clicking “Add to cart”, the Customer selects the product available in stock at the Online Store at the time of order placement, according to the description and price of the product, and selects the size, if the product comes in various sizes. After clicking “Proceed to checkout”, the Customer selects the area and method of delivery and payment method and fills out the order form.
7. In the order form, the Customer should indicate the following:
a) their first name and last name,
b) their address,
c) their e-mail address,
d) details of the addressee and address to which the product should be delivered if it is to be delivered to an address other than the address of the Customer and to a place other than indicated in the registration form.
8. A Customer who has registered a customer account at the Online Store may place an order using the customer account after logging in to the Online Store. Products ordered at the Online Store may be delivered within the Republic of Poland and EU states.
9. During order placement, until the Customer clicks “Order with obligation to pay”, they may modify the order, including, in particular, regarding the selected products, area and method of delivery, payment method and information provided in the order form. To modify the order regarding product selection, the Customer should click the “Remove” button shown on the website of the Online Store during order placement.
10. The order is placed after the Customer picks the ordered items, selects the area and method of delivery and payment method, fills out the order form and clicks “Proceed to pay”. After placing an order at the Online Store, the Customer is obliged to pay.
11. After the Customer places the order, an e-mail confirming that the order has been received is immediately sent to the e-mail address indicated in the order form or in the customer account, if the Customer has placed the order using the customer account. Order verification starts after the order is paid for, which is confirmed by sending an e-mail to the e-mail address of the Customer indicated at the time of order placement. For cash-on-delivery orders, order processing starts at the time of order placement. The sale contract between the Customer and TRIGGY EUROPE SP. Z O.O. is concluded when the Customer receives the e-mail with confirmation of the commencement of order processing. The contract entered into by the Customer is confirmed, provided, recorded and secured by sending the above-mentioned e-mail to the Customer, confirming that the order has been received and paid for and that it has been accepted for processing.
12. The electronic services provided by TRIGGY EUROPE SP. Z O.O. to enable the Customers to place orders for the products offered by the Seller via the Online Store are free of charge and non-recurring. The service is completed immediately after the order is delivered by the Seller or when the Customer abandons the placement of the order via the Online Store.
13. Order processing is started when the sale contract is concluded, and for orders paid for by bank transfer or using the Przelewy24 or PayPal systems – no earlier than when the payment for the product is credited (for bank transfers) or when the payment is authorised by the Przelewy24 or PayPal systems.
14. Orders are placed only on business days, from 9:00 AM to 5:00 PM.
15. Orders are evidenced with the invoice delivered to the Customer by electronic means. The Customer authorises the Seller to issue an invoice without the Customer’s signature and consents to have it sent by electronic means to the e-mail address indicated by the Customer, unless the Customer notifies the Seller that they would like to receive a paper invoice.
§ 5 Payment methods
1. When placing an order, the Customer may select the following method of paying for the ordered products and their delivery costs
a) paying online via the Przelewy24 system (provided by PayPro SA, ul. Kanclerska 15, 60-327 Poznań). The principles for payments made by the Customers using the Przelewy24 system and the complaint procedure are available at https://www.przelewy24.pl/regulamin.
b) paying online using the PayPal system. The principles for payments made by the Customers using the PayPal system and the complaint procedure are available at https://www.paypal.com/pl/webapps/mpp/ua/servicedescription-full.
c) cash on delivery.
2. A Customer paying by transfer, using electronic payment systems, should make the order to transfer the payment for the product with delivery costs within 7 business days from entering into the sale contract. After that period, the Seller’s offer is no longer binding.
§ 6 Delivery
1. Products ordered via the Online Store are delivered in the Republic of Poland and EU states.
2. The product cannot be collected from the premises of the Seller.
3. Orders are sent via DPD or InPost courier companies, according to the prices of the respective carrier, as selected by the Customer. If the price of an order to be shipped in Poland exceeds PLN 200, the delivery costs will not be added to the final price.
4. The Seller reserves the right to change the courier company that delivers the order to the Customer.
5. Information about delivery costs is provided during the order placement procedure (in an interactive form) and in an e-mail confirming that the Customer has placed the order. The delivery costs are added to the price of the product, and they are paid by the Customer.
6. Products ordered via the Online Store are delivered to the location indicated by the Customer in the order on business days.
7. The time of waiting for delivery of orders placed by 12:30 PM is up to 2 business days, and if the order is placed after 12:30 PM, the time of delivery is up to 3 business days. The waiting time includes the time required to pick the order and the expected time of delivery.
8. When collecting a package with the product from the courier, the Customer has to examine the package (according to Article 545(2) of the Civil Code). If the package was damaged/opened before delivery to the Customer, the Seller recommends filling out an electronic damage report promptly after collecting the package from the courier using the website of the carrier and promptly notifying the Seller.
§ 7 Complaints
I. Definitions
1. A complaint relating to quality concerns the following:
• damaged packages (external and internal damage),
• damaged products,
• deficient products (technical defects),
• incomplete products,
• products with quality defects.
2. A complaint relating to quantity concerns the following:
• absence of the ordered product in the package,
• wrong products (the package contains a product that has not been ordered, and a product ordered by the Customer is missing – this also applies to products with sizes different from the order),
• wrong products (the package contains a product that has not been ordered, and a product ordered by the Customer is missing – this also applies to products with sizes different from the order),
3. Claimant: Person who has placed an order with the www.triggy.gg Online Store and files a complaint.
II. GENERAL PROVISIONS
1. Complaint procedure
If the Customer finds that the package and/or the product they have received are defective/damaged or if the contents of the package are inconsistent with the order, the Claimant has to submit a complaint to TRIGGY EUROPE SP. Z O.O. as described in this procedure, within 14 business days from the receipt of the package.
The Claimant may submit the complaint by filling in the complaint form online. After filling out the relevant information and clicking “Send”, the form will be automatically sent to the following e-mail address: contact@triggy.gg. The Claimant will receive specific information about further steps of the procedure. If the faulty product has to be sent back to resolve the complaint, this will be done at the expense of TRIGGY EUROPE SP. Z O.O. The Claimant will be responsible for the secure packaging of the products, in a manner that prevents damage during transport.
TRIGGY EUROPE SP. Z O.O. will consider the complaint within 14 business days from the time the Claimant sends the complaint form. In special cases, the period to consider the complaint may be extended, of which the Claimant will be notified.
The office of TRIGGY EUROPE SP. Z O.O., after receiving all documents and obtaining all information required to consider the complaint, will analyse if the complaint is reasonable and, where required, forward the complaint to the warehouse of TRIGGY EUROPE SP. Z O.O. for thorough verification. A complaint indicating that the product has a defect relating to quality will be considered by the office of TRIGGY EUROPE SP. Z O.O. If the results of the analysis conclusively confirm that the product is faultless and free from quality defects, the complaint will be dismissed. Complaints concerning quantity will be thoroughly analysed and verified using the CCTV system at the warehouse of TRIGGY EUROPE SP. Z O.O. If the analysis does not indicate any fault of the warehouse and does not support the complaint, the Claimant should file a complaint with the courier company that has delivered the package to clarify the situation.
The Customer will be notified of the admission/dismissal of the complaint by e-mail sent to the e-mail address indicated in the complaint form. If the complaint is admitted, TRIGGY EUROPE SP. Z O.O. will send, at their own expense, a new, faultless product to the Claimant within 14 days from the decision. The Claimant can change the delivery address for the package in connection with the complaint one time. If the package is not collected by the Claimant, TRIGGY EUROPE SP. Z O.O. will charge the costs of delivery to the Claimant, and the package will be sent one more time within 14 calendar days from the date on which it is returned to the warehouse of TRIGGY EUROPE SP. Z O.O., after prior contact with the Claimant and at the Claimant’s expense. If the Claimant fails to collect the package twice without providing a specific reason, the package connected with the complaint will be sent only after prior contact from the Claimant, at the Claimant’s expense.
If the complaint is dismissed, the office of TRIGGY EUROPE SP. Z O.O. will also provide the reasons for the dismissal. If the complaint is dismissed and the product has been delivered to the warehouse of TRIGGY EUROPE SP. Z O.O. in connection with the complaint, it may be sent back to the Claimant at their request. The costs of such delivery will be borne by the Claimant. In special situations, within 3 business days from the date on which the dismissal of the complaint is communicated to the Claimant, upon the Claimant’s request, TRIGGY EUROPE SP. Z O.O. may conduct another analysis and verification of the complaint.
If the original package delivered to the Consumer is damaged (e.g., damp or crushed) or opened, the Consumer, according to Journal of Laws of 1984, No. 53, item 272, Transport Law ACT of 15 November 1984, chapter 9, Article 74, may draw up a damage report with the courier. Presently, this can be done by filling out a complaint form online on the carrier’s website.
2. Expiry or cancellation of the complaint
The complaint expires or is cancelled in the following situations:
a) The Claimant does not file a complaint within 14 calendar days from receiving the package.
b) The Claimant does not reply to the office of TRIGGY EUROPE SP. Z O.O. after being notified of the admission of the complaint within 14 days.
c) The Claimant sends an incomplete complaint form and does not provide the required information within 14 days when requested to do so by TRIGGY EUROPE SP. Z O.O.
d) The Claimant, after being notified of the admission of the complaint, does not collect the package and does not reply to TRIGGY EUROPE SP. Z O.O. within 14 calendar days. In such cases, the complaint will be deemed to be expired and final.
e) The Claimant may cancel the complaint after notifying the office of TRIGGY EUROPE SP. Z O.O. of this fact. If they do not do so within 14 days, their complaint will expire automatically.
3. Complaints concerning successful complaints
If the Claimant has filed a complaint and the product delivered in connection with the admitted complaint arrives damaged or is not sent at all, the Claimant should report this fact by e-mail to contact@triggy.gg.
§ 8 Withdrawal from the contract
I. GENERAL PROVISIONS
1. The Consumer may withdraw from the contract for the sale of products by the Seller without stating the reasons by sending a filled-out contract withdrawal form online within 14 business days from the date on which the item becomes the possession of the Consumer or a person other than the carrier who is indicated by the Consumer. After filling out the relevant information and clicking “Send”, the form will be automatically sent to the following e-mail address: contact@triggy.gg. The Consumer will receive specific information about further steps of the procedure.
2. The Consumer should, within 14 business days from sending the filled-out contract withdrawal form, return closed and unused products to the following address: TRIGGY EUROPE SP. Z O.O., Szczecińska 49, 66-400 Gorzów Wielkopolski (rampa 48), at their own expense.
3. The Consumer will be liable for any reduction of the value of the products caused by the use of the items exceeding the use necessary to establish the type, characteristics and working order of the product.
4. If the conditions for withdrawal from the contract are met, the Seller refunds the costs of the product and first delivery of the package to the Consumer within 14 days from the delivery of the product to the warehouse at the above-mentioned address. If the delivery method selected by the Consumer was different from the least expensive of the available methods, the Seller is not obliged to refund the difference.
5. The payment is refunded using the same payment methods as those used by the Consumer in the original transaction. If the payment is made by cash on delivery, the refund connected with the withdrawal from the sale contract will be sent to the account number indicated in the contract withdrawal form.
6. A Customer who is not a Consumer does not have the right to withdraw from the contract within 14 days. The principles and time limits for withdrawal applicable to such Customers are regulated in the Civil Code.
7. The Consumer does not have the right to withdraw from a remote contract in the following cases:
a) contract where the deliverable is a non-prefabricated item, produced according to the Consumer’s specifications or designed to meet their individual needs;
b) contract where the deliverable is an item delivered in sealed packaging that cannot be returned for reasons related to health and hygiene if the packaging is opened after delivery;
c) contract where the deliverable is an item that becomes permanently joined with other items upon delivery due to their nature;
d) service provision if the Seller has fully performed the service upon the Consumer’s express consent, and the Consumer was informed before the provision of the service commenced that the provision of the service by the Seller would void your right to withdraw from the contract.
§ 9 Newsletter
1. The Customer may consent to receive a Newsletter provided by TRIGGY EUROPE SP. Z O.O. The Newsletter is sent only to the Customers who have ordered the Newsletter by checking the relevant box in the registration form or order form and who have consented to receive commercial information to the indicated e-mail address as defined by the Electronic Services Act of 18 July 2002 (consolidated text, Journal of Laws of 2013, item 1422).
2. As part of the Newsletter service, information in the form of an e-mail is sent to the e-mail address specified by the Customer. In particular, the Newsletter contains information about the product range of TRIGGY EUROPE SP. Z O.O., new collections, current special offers and other information about the products offered by the Seller. The Newsletter is free of charge.
3. Any complaint concerning the Newsletter service or other services provided by electronic means should include, in particular, the following: description of the issue, e-mail address specified at the time of customer account registration or in the order form and the e-mail address for correspondence to which the reply to the complaint should be sent, if the Customer wishes to receive a reply to the complaint by mail or e-mail to an address other than the e-mail address specified during customer account registration or in the order form. The resolution of the complaint and communication of the relevant decision will be made promptly, but in any case not later than 14 days from the filing of the complaint.
4. The Customer may, at any time, without stating the reasons and without any costs, change the indicated e-mail address to which the Newsletter is sent by logging in to their user account, clicking “My Account” and selecting “Edit profile”.
5. The Customer may, at any time, without stating the reasons and paying any costs, cancel the Newsletter subscription by clicking the “Unsubscribe” button included in every marketing e-mail.
§ 10 Intellectual property
1. The Online Store is the owner of all intellectual property connected with its operation. The intellectual property includes copyrights to the following: logo, website design, photographs of the products, text posted on the website, product description and other materials available and published at the website.
§ 11 Personal data and privacy policy
1. The Controller of the personal data of Store Customers is TRIGGY EUROPE SP. Z O.O. with its registered office in Warsaw (address: ul. Postępu 12, 02-676 Warszawa), REGON: 386169300, NIP: 5213897732, entered in the Register of Entrepreneurs of the National Court Register under KRS: 0000842924..
2. The Users of the Website provide their personal data voluntarily, but such data are required to enter into the contract. The personal data of the Customers will be processed for purposes connected with registration at the Store and, where relevant consent is given, for the marketing of our products and services and receipt of our Newsletter. Where the Customer purchases our products, their personal data will be used to correctly perform the contract for the sale of our products and to send the products. If the Customer fails to provide the personal data required to enter into the sale contract, we will refuse to enter into the contract.
3. The purpose and legal basis for personal data processing in connection with Customer registration at the Online Store, marketing of products and services and receipt of the Newsletter is the Customer’s consent, and if the Customer purchases any products, data processing is necessary to perform the contract.
4. Personal data will be retained until the Customer withdraws their consent to data retention.
5. We will provide the personal data to companies that provide us with ICT, legal or marketing services or that deliver the products. We will not transfer the personal data of our Customers to any third countries.
6. Every Customer has the right to access their data, the right to request that they be rectified (corrected) or erased, the right to data portability and the right to restriction of processing.
7. In connection with our processing of their personal data, the Customers have the right to lodge a complaint with the President of the Personal Data Protection Office.
8. We will not engage in automated decision-making, including as a result of profiling, using the personal data of our Customers.
9. The Customer may withdraw their consent to personal data processing based on their consent at any time. The withdrawal of the consent will not affect the lawfulness of processing done based on the consent before its withdrawal.
10. TRIGGY EUROPE SP. Z O.O. uses cookies, which are saved by the ICT system of the User (on the User’s computer, phone or another device used to connect to the Website) when the User browses the Website, and they can be used for later identification of the User upon re-connection to the Website using the device (e.g., computer, phone) on which they were saved.
11. Cookies collect information concerning the use of the Website, including the “Online store” web page, by the User, and their primary purpose is to make it easier for the User to use the Website, adapt the pages of the Website to the needs and expectations of a specific User (customisation of Website pages) and analyse User traffic within the Website.
12. Cookies are used on the Website upon the User’s consent. The User may grant this consent by enabling suitable settings of their software (in particular, the web browser) installed on the telecommunications device used to browse the Website.
13. The User may also restrict or disable cookies in their browser at any time by setting it to block cookies or warn them about any attempts at saving cookies on the device they use to browse the Website. In such a situation, however, using the Website may become less efficient, the User may be unable to access certain contents and, in extreme cases, they may be completely unable to correctly display the pages of the Website
14. Specific provisions concerning personal data protection and the privacy policy can be found in the Privacy Policy and Personal Data Protection, which are available on the website of the www.triggy.gg Online Store.
§ 12 Final provisions
1. Contracts entered into via the Online Store are concluded in Polish.
2. TRIGGY EUROPE SP. Z O.O. respects all rights of the Customers stipulated in the provisions of the applicable law, including, in particular, the rights provided for in the Civil Code Act of 23 April 1964 (consolidated text, Journal of Laws of 2017, item 459, as amended) and the Consumer Rights Act of 30 May 2014 (Journal of Laws of 2017, item 683). The provisions of these Terms and Conditions are not aimed at restricting or excluding any rights of the Customers arising from the law.
3. The Seller notifies all Customers who are also Consumers of the right to use out-of-court complaint and claim procedures. The principles for access to such procedures are available at the premises or on the websites of the parties competent to conduct such out-of-court dispute resolution. They may, in particular, include consumer ombudsmen or Provincial Trade Inspectorates, a list of which can be found on the website of the Office of Competition and Consumer Protection. Consumers may also use the platform of the on-line system for resolution of disputes between consumers and traders on the EU level (ODR platform) at http://ec.europa.eu/consumers/odr/
4. These Terms and Conditions are available free of charge on the website of the Online Store in the “Terms and Conditions” section. The Terms and Conditions are made available on the above-mentioned website in a form that enables the Customer to acquire, display and record the contents of these Terms and Conditions using the Customer’s ICT system. The contract entered into via the Online Store will be recorded, secured and provided by being sent to the Customer’s e-mail address specified in connection with the transaction made at the Online Store.
5. TRIGGY EUROPE SP. Z O.O. reserves the right to modify these Terms and Conditions for legal or organisational reasons. The modifications of the Terms and Conditions will be communicated to the Customers through a notice of the modification published at the address of the www.triggy.gg Online Store, containing a list of modifications of the Terms and Conditions, which will be shown on the website of the Online Store for at least 14 successive calendar days. Customers who have registered a customer account at the Online Store will be additionally notified of any modification of the Terms and Conditions with a notice containing a list of modifications of the Terms and Conditions sent to the e-mail address specified in the registration form.
6. If these Terms and Conditions are modified, all contracts entered into and orders placed before the effective date of the modification of the Terms and Conditions will be implemented according to the Terms and Conditions in the wording effective on the date on which the Customer entered into the contract and placed the order.
7. Matters not regulated in these Terms and Conditions will be governed by provisions of the Polish Law, including, in particular, the Civil Code Act of 23 April 1964 (consolidated text, Journal of Laws of 2017, item 459, as amended), and in the case of Customers who are also Consumers – also the Consumer Rights Act of 30 May 2014 (Journal of Laws of 2017, item 683).
8. These Terms and Conditions are effective as of 1/2/2021, and they apply to contracts entered into as of that date.